Google is pulling YouTube from Amazon’s Echo Show and Fire TV devices over the online retailer’s refusal to carry certain products from the search company.
In pulling the YouTube support, Google said its own products, Google Home and Chromecast, are not available for sale on Amazon. Last month, the e-commerce giant also stopped selling certain products from Nest, a company under Google’s parent Alphabet.
“Given this lack of reciprocity, we are no longer supporting YouTube on Echo Show and Fire TV,” Google said in an email on Tuesday.
According to Bloomberg, Google is pulling the plug on YouTube for Echo Show on Tuesday, and ending the Fire TV support on Jan. 1.
So Google’s feud with Amazon just reached my living room. Got this screen when I launched YouTube on my Amazon Fire TV. pic.twitter.com/vtmcuBTtE9
— Cornell Ngare (@cngare_) December 5, 2017
In response, Amazon said, “Google is setting a disappointing precedent by selectively blocking customer access to an open website.”
Both companies hope to resolve the dispute soon. In the meantime, the Echo Show and Fire TV will implement a workaround that will display the web-based view of YouTube.com, Amazon said.
The YouTube removal represents the latest flare-up between the two companies over access to each other’s products. In September, Google briefly pulled YouTube from the Echo Show, claiming that Amazon’s implementation of the video streaming service offered a broken user experience.
One of Google’s key concerns has been that reportedly Amazon is using a “hacked version” of YouTube that strips out key features Google would rather remain to collect ad revenue.
Amazon didn’t comment on why it doesn’t offer certain Google products. But both Google Home and the Chromecast are direct competitors with Amazon’s own smart speakers and digital media players.
In the company’s Tuesday email, Google also complained that Amazon’s Prime Video service isn’t available for Google Cast users.
The dispute probably won’t sit well with consumers. Tech journalists are pointing out that users won’t benefit from the bickering at all.
And the loser of this fight? Not Amazon. Not Google.
It’s you. https://t.co/E0KecumDmi
— Steve Kovach (@stevekovach) December 5, 2017
Google and Amazon are a bunch of children hurting their mutual customers https://t.co/dBOkass56s
— Tom Warren (@tomwarren) December 5, 2017