Increase Your Cash Flow with a CRM System

Tuesday, Oct. 23 — In this webinar, Customer Relationship Management (CRM) expert Gene Marks will share exactly how this can be done and why smart business owners are investing in this asset. Participants will learn: What is a CRM System, what it does and doesn’t do; how to choose the right CRM for your business, including a look at the best applications available; the three laws of CRM success to help you purchase, implement or improve your CRM system; tips and tricks for getting the most out of a CRM system, whether or not you own one; and three mistakes to avoid when using your CRM. 1 to 2 p.m. SCORE webinar. Call 301-766-2043 or go to

Tuesday, Oct. 23 — Join this financial wellness class for a discussion on taxes — why we pay them, who must file, available tax credits, where to get them prepared and how to plan your refund. 6 to 7 p.m. Fletcher Library, Room 334, 100 S. Potomac St., Hagerstown. Free. Call 301-733-2371, ext. 107, email or go to

Decision 18, District 6 Congressional forum

Wednesday, Oct. 24 — Join the Washington County Chamber of Commerce members as the Congressional District 6 candidates answer questions and discuss key matters revolving around the 2018 General Election. The candidates in attendance will be: Ted Athey (Unaffiliated), Kevin Caldwell (Libertarian), George Gluck (Green), Amie Hoeber (Republican), David Trone (Democrat), and Chin Yeh (Unaffiliated). A breakfast buffet will be provided. 6:15 to 9 a.m. Applause Caterers, 58 E. Washington St., Hagerstown. $15 for Washington County Chamber of Commerce members; $25 for nonmembers. Call 301-739-2015, ext. 100, email or go to

Wednesday, Oct. 24 — Start your day with networking. 7:30 to 9 a.m. Washington County Chamber of Commerce, 1 S. Potomac St., Hagerstown. Free for Washington County Chamber of Commerce members; $10 for nonmembers. Call 301-739-2015, ext. 100, email or go to

Tech at the Gap: Igniting Innovation Conference

Wednesday, Oct. 24 — Learn about the latest technologies and tools from a mix of industry leaders. Keynote speakers will be Maja Kazazic, an international motivational speaker; and Marlon Attiken, a partner with IBM Services. There will be opportunities to network. 8:30 a.m. to 4 p.m. Rocky Gap Casino Resort, 16701 Lakeview Road NE, Cumberland. Register at

Simple Steps to A Well Run Business

Thursday, Oct. 25 — This series gives a straightforward introduction to six key concepts that are simple and direct. Participants will learn a common language to use to work through business challenges. 5:30 to 7 p.m. Technical Innovation Center, Hagerstown Community College, 20146 Scholar Drive, Hagerstown. Call 301-739-2015, ext. 100, email or go to


Sandler’s Strategic Customer Care Training

Tuesday, Oct. 23 — This 10-week course will go to work on the attitudes, behaviors and techniques needed to maximize your inside sales and customer care efforts. 2 to 4 p.m. at 1600 Sixth Ave., York, Pa. Call 717-578-8449, email or go to

2018 Franklin County Legislative Breakfast

Wednesday, Oct. 24 — The Franklin County chambers of commerce will host a legislative breakfast featuring state elected officials. Attendees will participate in a dialogue with the state legislators on important issues affecting the business climate in south central Pennsylvania. Senator John Eichelberger, Representative Rob Kauffman, Representative Paul Schemel and Representative Jesse Topper will be in attendance. Gene Barr/CEO of the Pennsylvania Chamber of Business and Industry will moderate the discussion. 7 to 9 a.m. The Orchards, 1580 Orchard Drive, Chambersburg. $20 for members of Franklin County chambers of commerce; $25 for nonmembers. Call 717-264-7101, email or go to

QuickBooks Users Group Help

Thursday, Oct. 25 — Attend one or two QuickBooks workshops. Find out what’s new in QuickBooks 2019 desktop and preparing for year-end, from 9 to 11 a.m.; and/or learn about navigating QuickBooks online plus useful and timesaving features, from 1 to 3 p.m. The workshops are presented by Bonnie Aleshire, Advance Certified QuickBooks ProAdvisor. Sessions are an open-forum format, where attendees can exchange thoughts and ideas with other users or ask a certified proadvisor. Smith Elliott Kearns and Company LLC, Certified Public Accountants and Consultants, Chambersburg Office, 804 Wayne Ave., Chambersburg. Free. Call 717-263-3910.

Intellectual Property (patents, trademarks, copyrights)

Thursday, Oct. 25 — Attend this workshop and learn about patents, trademarks and copyrights. The discussion will be led by Rachel Herder J.D., Ph.D., Penn State Law Assistant Professor of clinical law and intellectual property clinic director. 6 to 7:30 p.m. LaunchBox, 40 N. Second St., Chambersburg. Free. Registration is required. Call 717-749-6112, email or go to


Wednesday, Oct. 24 — Keep up with all that is going on in the community. 11:30 a.m. to 1 p.m. Holiday Inn, 301 Foxcroft Ave., Martinsburg. Registration required. Call 304-267-4841, email or go to

Women’s Network Healthy Living Group

Friday, Oct. 26 — Get motivated to reach personal goals. This is an opportunity to share tips and tricks and provide support for others striving to be healthy. This is a casual, no pressure and no judgment group. 7:30 to 8:30 a.m. Comfort Inn, 1872 Edwin Miller Blvd., Martinsburg. Call 304-267-4841, email or go to

Saturday, Oct. 27 — You’re invited to this annual charity event to benefit Panhandle Home Health. The evening starts with a reception, followed by dinner and entertainment. There will be door prizes and a silent auction. 6 to 11 p.m. The Purple Iris at Hartwood Mansion, 1956 Winchester Ave., Martinsburg. Tickets are $100. Call 304-263-5680 ext. 122, email or go to

Items may be submitted for this weekly calendar by mail to the Herald-Mail Media Co., ATTN: Business Calendar, P.O. Box 439, Hagerstown, MD 21741; by fax to 301-714-0245; or by email to




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